Concierge service · By application · Limited capacity

When self-custody is not the right answer.

Two tiers for situations where the standard kits are not enough — where you need shards generated, printed, and distributed by us across multiple jurisdictions, or held on your behalf by bonded custodians. By application only. Pricing reflects the operational discipline involved.

By application
No instant checkout
12 per quarter
Maximum capacity
3–5 weeks
From acceptance to delivery
iWhen to consider this

For when the kit is not enough.

Most customers buy a kit, perform the split themselves, and physically distribute shards to people they trust. That is the right architecture for most situations. The Concierge service exists for the small set of cases where it is not.

i

You cannot physically distribute

Your holders are in five different countries, you travel constantly, and you cannot reliably get printed materials to each of them yourself.

ii

The scheme should not depend on you

You are protecting institutional assets where the recovery procedure must not rely on you personally completing setup correctly, or being alive to debug it.

iii

You need bonded custodians

The asset's value is high enough that you want at least one share held by an entity carrying insurance, audited annually, located in a jurisdiction of your choosing.

If none of these describe your situation, the Guardian or Legacy kit is almost certainly the right choice. The Concierge tiers exist because some customers genuinely need them — not because they signal seriousness. A correctly-executed self-custody scheme is more secure than a mediocre custody arrangement, regardless of price.

iiTwo tiers

Sovereign & Sentinel.

Sovereign is a one-time service: we generate, print, and ship your shards across the jurisdictions you specify. Sentinel is an ongoing service: bonded custodians hold a portion of your scheme on your behalf, with annual proof-of-life verification. Pick the one that matches what you actually need.

tier i
Sovereign
We split, print, and ship the shards on your behalf across multiple jurisdictions.
From $7,500
one-time · per scheme
What is included
  • End-to-end split ceremony performed on a dedicated air-gapped device under your remote witnessing
  • Printing on archival materials at our secure workshop, with no digital backup created at any stage
  • Distribution to recipients in up to five jurisdictions, by insured courier with signature on delivery
  • Per-shard tamper-evident packaging sealed in your presence by video
  • Master scheme document retained by you, summarising who holds what without revealing the secret
  • Year-one verification that each recipient still possesses their shard
For whom

Founders sitting on significant treasury holdings, family offices distributing across jurisdictions, individuals who travel constantly and cannot physically execute distribution themselves.

Apply for Sovereign
tier ii
Sentinel
A portion of the scheme is held on your behalf by bonded custodians, audited annually.
From $12,000
per year · subscription
What is included
  • Bonded custodians in three to five jurisdictions, each holding one shard of an M-of-N scheme
  • Insured against loss through our errors-and-omissions coverage, terms negotiated per customer
  • No single Shards employee can technically access enough shards to reconstruct your secret
  • Annual audit by an independent third-party firm, results published to you
  • Quarterly proof-of-life verification that each custodian still holds their share intact
  • Recovery initiation protocol for designated heirs, with verified credentials
  • Holder succession if a custodian leaves, retires, or is replaced, at no additional charge
For whom

Family offices, foundation treasuries, regulated institutions, and high-net-worth individuals where the underlying asset value justifies bonded custody and ongoing audit.

Apply for Sentinel
iiiFrom application to delivery

How the process actually works.

Concierge service is not a checkout flow. It is a relationship that begins with mutual qualification. Here is what happens between your application and your scheme being live.

i
Application

You submit the form below. We review within three business days. We may decline if the use case is not a fit for the architecture we operate.

ii
Consultation

A sixty-minute video call to design the scheme — thresholds, jurisdictions, recipient or custodian selection, timeline. No fee, no obligation.

iii
Engagement

A written engagement letter, signed both ways. Initial payment of 50%. Sovereign customers schedule the split ceremony; Sentinel customers schedule custodian onboarding.

iv
Delivery

Sovereign delivers within three to five weeks. Sentinel goes live within six to eight weeks of engagement. Balance paid on delivery.

ivApply now

Open a file.

Begin the conversation. We respond within three business days. Capacity is limited per quarter, and we triage by fit rather than by submission order.

Concierge application
Tell us what you are actually solving.
Six fields. The more direct, the faster we can reply usefully.
Submitting opens a file. No charge, no commitment. We reply within three business days. We do not share applications with any third party.
Worth saying directly
If the standard kit works for you, it is the right answer.

Concierge tiers exist because some customers genuinely need them. They do not exist as a status purchase. The most secure scheme is one the customer fully understands and controls. If you can physically distribute five envelopes to five people in different cities, the Guardian or Legacy kit is more secure than any tier on this page — because you removed our infrastructure from your trust model entirely.

Concierge is for the situations where physical distribution by the customer is genuinely impossible, where institutional discipline requires bonded custody, or where the scheme must continue functioning correctly without the customer's ongoing involvement. If that matches you, we are the right partner. If not, the kits are.